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Quest 3 won’t charge

someoneistheking
Honored Guest

My Quest 3 said the port was wet so I disconnected and stopped charging it to let it dry. It sometimes happened but it never made my virtual reality headset stop working. Then after a day I put it back to charge but it won’t charge.

2 REPLIES 2

someoneistheking
Honored Guest

Never mind. Never got help and my quest 3’s port melted so now I need to fix it or get a new one. Thanks employees.

@someoneistheking  you need to do the '@ meta quest support' thing to get the bots attention. Apparently, they take health and safety issues seriously, which is what a melted charge port and potential fire risk is.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT
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