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Quest 3 won't turn on

TucsonTom
Honored Guest

My Quest 3 won't turn on. I tried the power button + volume down, nothing. I held the power button for a long time: nothing. The orange charting light doesn't glow when I plug in the charger. I tried multiple chargers.

I think I need to return this unit for repair. I own too many apps to not have a Quest headset. What's the procedure?

1 REPLY 1

Choleni
MVP
MVP

Hi @TucsonTom 🙂

If the battery is deeply drained, it may take a while for the light to show up.

Let the Quest charge overnight and see what happens.

If there is still no light after that, open a support ticket here:

Get support | Meta Store 

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