10-17-2024 07:37 AM - last edited on 10-17-2024 07:39 AM by MetaMetalMonke
Hi,
The account I used with my VR Quest headset is associated with an email address that is closed and no longer accessible. I'm hesitant to reset the headset to avoid losing the applications I had purchased. Can you help me? The phone number associated with the account is still valid, and I have the headset, so I have the serial number.
Thanks!
Claude
10-17-2024 07:50 AM
Hey @bluelaurend.2022,
We understand that since you have lost your registered email and this could lead to you losing access of your account and further losing all your purchased app/games. Therefore, we request you to go to auth.meta.com in order to change your email address. However, if you're having any trouble in doing so, feel free to send us a private message so that we can assist you further.
Please remember, you must be signed into the community first to send us a private message.
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