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Quest Cash Error

miigusta997
Honored Guest

Hello. I was trying to buy a game that was $9.99 and i had about $3.02 in quest cash, I was going to use my Apple Pay to pay for the rest of the game but I had not realized I didn’t have enough Apple cash on the account so my purchase was declined. Attempting to make this purchase however took the $3.02 of Quest Cash that I had and when I check my transaction history it wasn’t recorded. I would like to know if theres any way I could get my quest cash back?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there @miigusta997, we'd love to look into this for you. 

 

Would you mind sending us a PM so we can gather some additional information? To do this, please click here.

 

We look forward to hearing from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, we're just checking in to see if you still require assistance. If so, please send us a PM so we can gather some more information. 

 

We hope to hear from you soon.

 

Have a nice day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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