09-10-2024 02:26 PM
Hello. I was trying to buy a game that was $9.99 and i had about $3.02 in quest cash, I was going to use my Apple Pay to pay for the rest of the game but I had not realized I didn’t have enough Apple cash on the account so my purchase was declined. Attempting to make this purchase however took the $3.02 of Quest Cash that I had and when I check my transaction history it wasn’t recorded. I would like to know if theres any way I could get my quest cash back?
09-10-2024 02:31 PM
Hi there @miigusta997, we'd love to look into this for you.
Would you mind sending us a PM so we can gather some additional information? To do this, please click here.
We look forward to hearing from you soon!
09-11-2024 02:47 PM
Hey there, we're just checking in to see if you still require assistance. If so, please send us a PM so we can gather some more information.
We hope to hear from you soon.
Have a nice day!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset