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Quest Infinite loading loop with Quest 3 VR headset

MiaRussiaFan
Honored Guest

Hi, When i launch Quest link from my Quest 3 VR headset, quest load with the 3 dot flashing in an infinite loop, i have tried everything, reinstalling Quest App, log out and log in Quest app, clean reinstall my nvidia drivers, reboot the Quest 3, use different USB cables and port, btw Steam link is working but it s ain t an option for me as steam vr is only air link and not support USB connection with PC

i bought the Quest 3 for spending my free time relaxing and NOT stressing over an issue for hours or days or weeks

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We'd love to help you de-stress and get back to relaxing in VR! We appreciate you letting us know the troubleshooting you've already tried. Have you been able to connect to Quest Link successfully in the past?

 

In addition to all of the troubleshooting you've done, we'd like to recommend checking that your PC is fully compatible with our Quest Link app! Please also check that your antivirus/firewall software is either disabled while using Link, or else ensure that the Oculus software is whitelisted. Lastly, are you using a PC tower, or a laptop? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

​​Hey @MiaRussiaFan. We're just checking back in with you to see if there's any updates on the issue you're experiencing and if you still needed assistance. We're still standing by to assist you with any further questions as well. Hope to hear from you soon.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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