06-12-2024 11:53 AM
Been having this issue for months now. It keeps saying headset not detected on the quest link pc app. I tried almost everything. Someone Help Please.
06-12-2024 12:01 PM - edited 06-12-2024 12:03 PM
Not including your pc specs, cable and connection, plus meta-link pc app device graphics and Oculus Debug Tool (ODT) settings makes it impossible to make any useful suggestions. Also, what troubleshooting steps you’ve already actually tried.
If you want users to try to help then please make an effort to supply pertinent information. Thanks and cheers.
06-12-2024 09:55 PM
Hi there, @Starbr0ken! PCVR is such a great feature to enjoy on your headset, so we definitely would like to do everything we can to get you properly connected! In order for us to get a better idea of this situation to begin with, please clarify the following details and we can continue from there:
06-13-2024 09:58 PM
Hell, hello, @Starbr0ken! We're reaching back out to see if you needed any further assistance with getting Quest Link up and running on your headset and PC. If so, please don't hesitate to reach back out with those requested details from our last post for reference. We'll always be happy to hear from you!