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Quest Link has recently stopped working.

maecat222.222
Explorer

 

I use Quest 2, but Quest Link has not been available recently.
I reinstalled the Meta Quest Link app on my PC.
Quest Link works temporarily but is quickly interrupted. Many times too.
At the end, it will show “not connected” and the quest link will be completely non-functional.
I had no problems until about a week ago, but lately this problem has been happening all the time. I have not changed any settings.

5 REPLIES 5

TomCgcmfc
MVP
MVP

Given that you don't include your PC specs, it's pretty hard to help.  If you need more help, I suggest you contact Meta Support.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

oculusness
Superstar

@maecat222.222  the fact that link has stopped working for you may indicate that meta have screwed up the supported GPU list yet again. Try the StreamLink or Virtual Desktop apps to connect to  your PC wirelessly.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.

I apologize for the lack of information.
My PC specs… Core i7-14700F、  RTX4070、32Gb  6400 ram、2×1 TB SSD、4×1 HDD、Win 11、Quest2、Meta Quest Link…

Probably a usb3 problem imho.  Try another usb port or contact meta support with you log files.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

Thanks for the input, I'll take it into consideration.
And now I can think, the PTC of v71 might be affecting it.
I will try disabling PTC access.

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