03-28-2023 04:53 PM
I have no idea why. It just stopped working. I tell you what, it is so bad, I don't want you to replace it. Just send me a 2nd handset charger and we'll call it even.
03-28-2023 05:28 PM
Hey there, @charliefink! We definitely don't want you to have to deal with a broken charging pad. We know how troublesome it is to have to deal with a broken piece of equipment, and we're happy to look into this with you further through our support page!
Once you click the link, follow the prompts that best describe what you are experiencing until you see the "Dock housing damaged" option, and you'll be able to reach out to our fantastic support team via email, WhatsApp, or a scheduled callback request.
We look forward to hearing from you!