Quest Pro Controller Tracking Issues and Fix

[mreimer]

I had a tracking issue with quest pro's controllers. There was about 11" of offset between the real ones and the virtual display. BIG difference!

After multiple resets nothing changed. I was getting very frustrated and was about to do a factory reset. I decided to check around the internet for some suggestions.

Apparently, since the controllers have cameras for sensing, they can be sensitive to light. My home office is located in my living room which has alot of large windows. So I took the headset into a darker room, placed the controllers behind my back and when I brought them forward they resynced correctly. Time will tell if they lose tracking again.

[VirtualT1000]

I solved my tracking issues today, by turning off "fit adjust" under the display settings. 

[Axi650]

i have the same issue here but when i turn off the lights the controllers still track somehow ,even i can’t see when i turn off the lights

i play in my living room too but my windows are covered up

and please help me beacuse im getting a little bit mad

[MetaQuestSupport]

Hey @Axi650, we understand you're having issues with controller tracking and it could be really frustrating as it hampers your experience in the world of Mixed Reality. Therefore, as we intend to look into this issue in detail, we request you to send us private message by following these steps:

• Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
• Next, click "Send a Message" to privately message us! 

Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hi again @Axi650, we just wanted to reach out again to see if you're still running into this issue?

You can still get in contact through PM to look into the issue further!