Not sure this is going to go much of anywhere, given my previous experiences, but I thought I'd mention it publically to see who else is having this problem, and possibly get more eyes at Meta support proper on this. So, yeah, Quest 3 with the Quest Pro Touch controllers, which I've been using together for quite some time, even to the point of replacing the latter about a month and a half ago due to 'stick drift' (and because Meta's apparently too cheap to spring for hall-effect sensors in controllers that are $125 apiece...)
Anyway, another issue I've been having for a little while now is when my controllers decide to just stop tracking. The headset is clearly still seeing them, and they move around in general when I move my hands, but they don't track with my actual hands, and attempting to shutdown/restart my headset, or turn off/on the controllers, doesn't seem to fix it; the only thing that does is to just shut things down and stop playing for the time being. Not that I wanted to continue poking stuff in Asgard's Wrath 2 or anything right now.
So, yeah, anyone else have this issue?
(Oh, and before anyone at Meta support wants to reply back saying 'Just contact support!', did that twice now, and both times the case just dragged on before there was a weak apology and store-credit added to my account. So thanks for the free copy of Arkham Shadow, but maybe fix the dangissue.)
(As for factory-resetting my headset... yeah, ahahah, just don't.)
I'm also having similar issues when I'm playing Beat saber my saber will float in front of me and like it'll move to my hand but it'll just be floating in front of me don't know if it is the headset losing tracking or the controllers but I have bought the pro controllers because of self tracking and it didn't seem to help with losing tracking while playing Beat saber
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
