Had the Pro for 6 months now, today it started having issues re: battery life. I was using it in standalone for a while, battery said it was over 90%. Suddenly it switched itself off saying battery was low. I turned it back on and plugged it in via wired, the charge % quickly increased to 25-26% while using it. Then again a while later it suddenly switched itself off saying there was no charge.
Hi there, @MoleUK! A quickly depleting battery will put a damper on your ability to enjoy VR. This is not the experience we want for you, and so we would like to help by looking further into this for you and getting you back to VR gaming as soon as possible.
Please try the following steps so that we can test the battery for your headset:
Fully charge the device to 100%.
Then, turn off the device and unplug the device from the charger.
Let the device sit powered off for 24 hours. (The device must be off, not in sleep mode.)
After 24 hours, turn on the device and check the battery's state of charge.
Let us know the percentage of the battery so that we can determine what troubleshooting steps we should move forward with next.
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Hi! Just swinging on by yo see if you're still in need of our assistance! We want to make sure we can provide any steps!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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