03-01-2023 02:39 PM
Hi, just got a quest pro and my left controller seemingly does not want to track. The headset detects that the controller is connected and the headset will recognize inputs but the controller will not track. One odd thing is that the controllers led will flash red for a split second and then blinks white.
Solved! Go to Solution.
01-20-2024 01:17 AM - edited 01-20-2024 01:21 AM
I found the Controller hard reset fixes the issue for a couple of day and the the issue reoccurs. Although when the left controller lost tracking again and re-start didn't work I hard reset the controller again with out un-pairing and re-pairing it worked. Still it appears at this stage hard reset for controller only works short term. Waiting for a firmware update to fix issue!
Last resort step is to factory reset the controller:
04-03-2024 10:24 PM
this was useful. thanks gor posting such detaLED information. my left controller was going nuts and not tracking and this solved it -using these troubleshooting steps
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset