06-19-202302:16 AM - last edited on 06-20-202304:17 PM by BlueberrieSmoothie
I'm currently facing an issue with recording sound while using the Media Player in UE4 on the Oculus Quest. I have a project where I'm playing an MP3 file, but when I try to record the screen on the Quest device, the sound doesn't get captured.
If anyone has encountered a similar issue or has any suggestions to help resolve this problem, I would greatly appreciate your assistance. Please let me know if there are any additional details or troubleshooting steps I can provide.
Hello, @cherishyue. It appears that you are having difficulties recording sounds in Media Player. We'd be delighted to assist you with this. However, this could be a problem better suited to our developers. Could you please post this on our developer forums if you don't mind? We're interested to see how this plays out with our team.
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Hello, @cherishyue. It appears that you are having difficulties recording sounds in Media Player. We'd be delighted to assist you with this. However, this could be a problem better suited to our developers. Could you please post this on our developer forums if you don't mind? We're interested to see how this plays out with our team.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I just purchased the Meta Quest 3 a few days ago. When I try to screen record the audio is not recorded. I can hear the sound effects from the icons but I don't hear any audio when recording games previews. It worked when I first setup the Quest 3 but now it only records the video with not sound. I don't see a resolution. Can someone direct me to a remedy? Thanks
Hey there, @lawfour! We wanted to stop by since we noticed that you were having some difficulties picking up audio when using the screen record feature. We know how important it is when recording footage, so we'd love to help and look into this with you. We'd like to provide you with some steps to restart your Meta Quest headset if you haven't already done so. Let us know if this helps! In the meantime, we'd like to avoid any repetition in the troubleshooting process, so we kindly ask that you let us know what troubleshooting steps you've exhausted on your end. We look forward to hearing back from you and getting things resolved so you can continue on your VR adventures!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Knock, knock, @lawfour! We're just checking in with you regarding your headset not picking up audio when using the screen record feature. Let us know if you were able to follow the steps provided above to reset your headset and if that worked for you. We hope to get you back on your VR adventures soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi No it did not work. I reset and it rebooted and it still did not work. I was using the 128gb quest 3 and it worked until It updated. I also I purchased 512gb but when I set it up and did the updates it also did not record any sound from the headset. I can only hear the sound from the icons. No sound from gameplay or from browser. When I turn on mic I can hear myself but nothing else except when I hover over the icons in the headset. Thanks
Hey @lawfour! I know it's been some time but I wanted to jump in and hopefully point you to the right place. It seems like you've already dome some troubleshooting so the next best thing I can really recommend would be to hit up @MetaQuestSupport through Private Messages. They'll be able to check out some other things and potentially even replace the headset for you.
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