4 weeks ago - last edited 4 weeks ago by ThePeasKeeper
just got a new quest pro.
i tried turning on face and eye tracking but the guidebook keeps crashing
4 weeks ago
Hey @dot_XML,
Thank you for contacting us. Seems like you are facing some tracking issue.
Don't worry will try our best to resolve the issue.
1. Make sure the tracking is turned on
By default, the headset will use 6DoF tracking, unless it has been turned off in the Guardian settings panel or lost tracking while in VR.
2. Clear your boundary history
Bear in mind that if you have multiple accounts on the same headset, boundary history will be cleared for all accounts, not just the account you are currently using.
Let us know if you are still getting stuck.
4 weeks ago
Just checking in!
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