cancel
Showing results for 
Search instead for 
Did you mean: 

Quest is connected via Airlink but the games dont detect it.

Thiasen
Honored Guest

I just bought the quest 2, i alredy downloaded the Meta quest link, found my VR connected etc.

BUT when i lauch games the games themself's dont detect the Vr and tell me to connect it.

 

The Meta app says i dont have the required minimum, but i asked a friend and he said its good what i have, is it?

yes, windows is version 10 and it has all the updates needed and so does the Quest 2.

immagine_2024-03-04_213538197 (4).png

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Thiasen! We certainly don't want this to continue pulling you away from the world of PCVR gaming, so we appreciate you bringing this to our attention! To start, have you been able to set up your headset with the Meta Quest mobile app first, before attempting to connect it via Air Link? Are you launching games from our PC application, or from the headset directly? If you haven't already, we highly suggest making sure your headset and PC meet the current requirements to use Quest Link, and you followed the correct process here to set up Air Link. Just to make sure we've properly narrowed this down, a screenshot of that error message you receive would be greatly helpful, if possible! We look forward to hearing back from you, so take all the time you need with this and get back to us when you can! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! Just checking in to see if you're still having this experience! We want to make sure we can get you back on track as soon as possible!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?