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Quest +- issue with getting $25 credit

Masterhp
Honored Guest

Hey so I bought my annual subscription 16 march this year and I started one month free but do I still get the free 25$ credit even if the cash has not been withdrawn.it said the 25$ would expire march 31

 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey @Masterhp! Thanks for reaching back out and clarifying! With the Meta Quest+ subscription, we would have a blog post that describes the promotion lasting until May 31st! Once your Annual subscription bills after your first free month, you should then be eligible for the 25$ credit once it has billed and shows as completed. Please keep in mind that this is only for the Annual pass itself and not for the month to month.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

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3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there @Masterhp! We are so excited you purchased the annual subscription to have peace of mind with your VR gaming experience. To better understand your situation, are you asking where the $25 credit is, or are you asking if it expires? We look forward to bringing more information to the table once you're able to help us understand your question!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I meant expire

MetaQuestSupport
Community Manager
Community Manager

Hey @Masterhp! Thanks for reaching back out and clarifying! With the Meta Quest+ subscription, we would have a blog post that describes the promotion lasting until May 31st! Once your Annual subscription bills after your first free month, you should then be eligible for the 25$ credit once it has billed and shows as completed. Please keep in mind that this is only for the Annual pass itself and not for the month to month.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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