cancel
Showing results for 
Search instead for 
Did you mean: 

Quest link being stuck with the meta loading photo or nothing at all

Bossdoug
Explorer

Im very tired of this issue pursuing so im going to provide an insane amount of detail. My VR was working fine the day before yesterday I decided to do a facotory reset because I havent done one in about a year I was going to boot up blade and sorcery on my vr but my vr has had a incredibly hard time linking to my computer wether it is air link or wireless I will tell you the issues that are happening. I turn on my vr and it says connected wether that is with air link (which I havent used in a while) or my off brand oculus cord (Which has previously worked and still does count as a working link cable according to Meta Quest Link) doesnt matter but on my connect to pc thing i see my pc it either says missing requirements but sometimes it does not either way i see the big ol infinity symbol of Meta and It loads with three white dots in a black room indefinitely. Here is oculus debug tool. 

Bossdoug_0-1730953950816.png

I just dont know what to do

 

4 REPLIES 4

oculusness
Superstar

@Bossdoug  your insane amount of detail doesn't include the model of your GPU.

Have you tried SteamLink or Virtual Desktop apps from the quest store to stream PCVR to the headset.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.

Yes i got it everybody wants my stupid gpu i have steamvr open not virtual desktop though i have asked several several people about this and they say gpu gpu gpu its so stupid i have played vr before Isnt that your first reaction oh the vr previously worked but after a reset it didnt okay fine here is my stupid gpu it will give you zero information NVIDIA GeForce RTX 2060 SUPER

@Bossdoug  it gives me all the info I need. If you look at the list of supported GPUs, your stupid GPU is on the list. But meta keep changing the requirements or screwing up the requirement list.

Windows PC Requirements to use Meta Quest Link | Meta Store

Virtual Desktop will be the quickest and easiest solution unless you want to be uninstalling the meta PC software, reinstalling it and factory resetting the headset and waiting for an update that fixes the issue.

Have a nice day!

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.

I had a lot of pent up rage to my gpu

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?