03-12-2024 09:37 AM - edited 03-12-2024 09:37 AM
After pause i've decided to play on quest 2 again. But quest link doesn't work. Even if my quest 2 see PC after i launch quest link i see only black screen with loading, meanwhile on PC app i get massage:
I've not changed anything from my setup, same cable, windows 10, same laptop, same headset, only upgraded soft. Restarted hardware few times after different operations. Usually i don't even see option to let PC read quest files
In chat with support assistant has written that meta stopped supporting laptops. Is it true ? Would be terrible for me
Tech specs of laptop: Ryzen 7 5800H + RTX 3050 Ti + 16 Gb RAM
Solved! Go to Solution.
03-13-2024 12:49 PM
Hello there, @reeeformed. Being able to use PCVR is a great way to experience your Quest 2. We want to ensure that you are able to use your headset however you choose to. With that being said, we did want to let you know that the GPU that you have for your laptop is not supported by our headsets. You can find a complete list of the specs that are supported here. We have a short list of steps you can try and see if they resolve the issue, but due to the GPU not being supported, our troubleshooting is limited. Those steps are as follows:
We hope that these steps are helpful for you. If you have any further questions, please do not hesitate to reach out to us.
03-13-2024 12:49 PM
Hello there, @reeeformed. Being able to use PCVR is a great way to experience your Quest 2. We want to ensure that you are able to use your headset however you choose to. With that being said, we did want to let you know that the GPU that you have for your laptop is not supported by our headsets. You can find a complete list of the specs that are supported here. We have a short list of steps you can try and see if they resolve the issue, but due to the GPU not being supported, our troubleshooting is limited. Those steps are as follows:
We hope that these steps are helpful for you. If you have any further questions, please do not hesitate to reach out to us.
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