I’ve been having trouble with using pcvr everything on my pc meets the requirements for quest link and everything is updated to the latest version when I go to launch quest link wether it be by air link or link cable I get stuck on a black screen with the meta logo with three dots under it. Ive tried deleting everything relating to meta off my pc then redownloading it, I’ve deactivated my driver restarted my pc the reactivated it, but neither worked.
We're sorry to hear you're having trouble with your Quest link. We would love to look into this for you, and hopefully find a quick and easy solution.
We invite you to message us privately so we can take a closer look. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
