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Quest link endless loading

riley.ezell.2024
Honored Guest

I’ve been having trouble with using pcvr everything on my pc meets the requirements for quest link and everything is updated to the latest version when I go to launch quest link wether it be by air link or link cable I get stuck on a black screen with the meta logo with three dots under it. Ive tried deleting everything relating to meta off my pc then redownloading it, I’ve deactivated my driver restarted my pc the reactivated it, but neither worked.

pc specs below
Processor Model
AMD Ryzen 5 5000 Series

Storage Type
SSD
 
Total Storage Capacity
1000 gigabytes

System Memory (RAM)
16 gigabytes

Graphics Type
Dedicated
 
Graphics
AMD Radeon RX 6500 XT
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there! 

We're sorry to hear you're having trouble with your Quest link. We would love to look into this for you, and hopefully find a quick and easy solution. 

We invite you to message us privately so we can take a closer look. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

Looking forward to hearing from you! 

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