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Quest link keeps logging me out

linck7up
Explorer

0-3 times a week i got use Facebook to log in. it not be a big deal if not for having to set up Air Bridge every time. some times it be fine for a week and others up to 3 time its just random

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @linck7up!

That can be a frustrating issue indeed!
So we can find the best information for you, could you please elaborate on more depth about your issue?

In the meantime, here are some common troubleshooting tips:
 

  • Check USB Connection: Ensure that the USB cable is properly connected to both the Oculus Quest headset and your PC. 
  • Update USB Drivers: Outdated USB drivers can cause connectivity issues.
  • Disable USB Power Saving: USB power saving settings can cause the connection to drop.
  • Try Different USB Ports: Sometimes, using a different USB port or a powered USB hub can resolve the issue.
  • Reinstall Oculus App: Delete the Oculus app from your device, restart your mobile device, and reinstall the app from the Google Play Store or Apple App Store.

 

 

We look forward to hearing from you!

Best wishes,
Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TomCgcmfc
MVP
MVP

@linck7up wrote:

0-3 times a week i got use Facebook to log in. it not be a big deal if not for having to set up Air Bridge every time. some times it be fine for a week and others up to 3 time its just random


You can unlink your Facebook account and just use your meta account.  This may help?  I unlinked my FB account +2yrs ago and haven't had any problems.  I still have a FB account but just use it to read bulletin boards for a few clubs I belong to.  Google how to do this or contact meta support for help.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Still need help?

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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

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