Whenever I try to turn on quest link, my quest does not link to the computer and my desktop says that the port reset failed for the port I was attempting to use. This issue only happens when I try to link to my VR Headset, all other cables work fine, and the cables themselves connect just fine to non-meta products too. Initially I thought this was an issue with my computer, so I installed new drivers, uninstalled all my USBs and reinstalled them, installed a new BIOS for my computer, and tried different ports and cables. Nothing has worked. I have tried to use airlink, virtual desktop, et al. But I do not have the capability to link my routers ethernet directly to my computer, so it ends up freezing. I have also already factory reset my headset twice, and still the issue persists. I am genuinely at a loss of what else I can do.
My best guess is that the port on my headset is damaged, but the headset charges just fine and has no issue detecting cables. The only other thing I can think of is that my motherboard itself is damaged, but if there's another way for me to get this resolved without buying a new motherboard, id like to do that.
I am currently using an Alienware Aurora R12 w/Windows 11, a Meta Quest 2, and the Meta Quest link cable.
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