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Quest pro controller randomly stopped working after update and wont turn back on

Honored Guest

My quest pro controllers that i have bought and paired with my quest two stopped working. After a controller update, the left controller completely stopped working and wont turn back on. I tried to unpair the left controller and repair, but the controller wont turn on so i cant. The controller wont even charge or anything like that.  Does anyone know what is going on?


Community Manager
Community Manager

Hey there, @AsTrOnO_0097! We've noticed you're having trouble turning on your controllers after updating, and we appreciate you attempting to troubleshoot. Being able to use your controllers is key to having a great VR experience, and we'd love to dig deeper. With that said, please send us a private message so that we can further look into your options. Remember to sign into the community before sending us a private message. 


We look forward to assisting you! 

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