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Quest pro controllers enter sleep too fast

MIVA-Nyan
Explorer

Hi there. I'm using my quest pro to play PCVR. After a firmware update on my controllers they started to go to sleep after 10 seconds of not moving. My hands disappear in game until i move again. This is so annoying! There is no setting to change this behavior (there should be). Please, I'm begging you, change this behavior or add a setting to control the sleep timer. And no, using hand tracking won't help, I need my controllers. Also I never had issues with battery life! Please change this, the headset is literally unusable now for vrchat now! It's the only reason I bought it!

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey @MIVA-Nyan! We appreciate you reaching out to us about your experience with controller sleep duration! We understand how important it is to have access to your controllers, especially when playing VRCHAT! To get a better idea, there's a couple of things that we would like to check on: 

 

  • How long was the sleep duration prior to the update?
  • Do you experience this with apps other than VRCHAT?
  • Have you tried re-calibrating your controller or any other self troubleshooting steps?

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello, thank you for your reply.

  • Prior to the update the sleep duration was at least 1 minute. I didn't measure exactly but it never bothered me before.
  • Yes, I do experience it in other apps and just in OS as well, when navigating menus. In OS when I just put my hands let's say on my knees for 10 seconds, the controllers disappear in VR.
  • I'm not sure how I can re-calibrate my controllers. I will try resetting the guardian boundary and remaking it again but I doubt it'll help.

Of course! However, after further looking, it doesn't seem troubleshooting steps would be of use. The sleep time duration is a feature provided to help preserve battery life. You are always welcome to offer suggestions in our ideas forum, our developers are constantly looking for ways to improve our systems! 

 

Please let us know if you found this useful or need anymore assistance! We hope to hear from you again! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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