Some time in the last week it seems that the Quest store wishlist broke for me in the Chrome browser on Windows. I can login, but when I navigate to the wishlist page, the portion of the page that displays wishlist items is replaced by the error message "No Internet connection". I obviously have a working internet connection so I suspect a javascript on the page has broken with the recent Chrome update. Can anyone else access their wishlist right now using an updated Chrome on Windows?
Thanks for bringing up your issue to our forums @Mepper! We appreciate you taking the time to see if there is a solution out there, and also, giving other users the opportunity to find a solution if they have the same problem. If you havnt already, you should try some basic troubleshooting. Such as the following:
Clear web browser cache/cookies
Restart web browser
Try another web browser
Try another computer
Try another network
Let us know how this ends up working out for you.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I turned off browser extensions that I thought might affect the page. that didn't help. I tried another browser. That also didn't help. What is obvious now is that something is blocking the communication from a script on the page back to Meta/Oculus when it is trying to fetch the wish list items. While I didn't make any configuration changes to Windows, I think Windows updates and security patches may have been installed, so Microsoft could have made changes to the firewall.
Hi there @KNP54, we see you too are having issues viewing your wishlist. We know that this can be inconvenient, and we understand being able to use our website in general is very important. We would love to assist you on this matter as much as we can!
So that we can narrow down this problem, can you attempt the following:
Try another network like a friend's house Wi-Fi or your own mobile hotspot.
Disable the firewall, VPN, and antivirus software temporarily to see if this helps accessing the wishlist page.
Clear your cache and cookies from the browsers.
Let us know this goes!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
The problem still exists. I pulled up the development tools and looked at the network traffic. There are 2 requests that received HTML 500 responses (internal server error) but I can't tell whether they are the culprit since I never looked at the log when the page was working properly.
Logging out and logging in did not help. Using an Incognito window did not help. Trying to use the link you gave (after logging in) resulted in a "something went wrong" page.
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