Showing results for 
Search instead for 
Did you mean: 

Quest three contains latex facial parts that can’t be removed

Honored Guest

I’m adding this following chat with a meta representative as I think it is important and should be prominently stated on the box. The Quest 3 contains latex in several parts included the lens surround - not the replaceable facial interface, but the rubbery stuff around and between the lenses that can’t be removed. 

As the skin on the eyelids is very sensitive, anyone with a latex allergy should be aware of the latex content in the eye box. According to Google search up to 5% of the population have latex allergy and those more regularly exposed to latex are more likely to develop allergy. 

I’m unfortunate enough to suffer from latex induced anaphylaxis which is pretty serious. Fortunately I haven’t suffered that badly from the quest three but I have been having issues despite covering the lens surround in tape. However, I have read of others having extreme reactions to quest 3.

It was only today when on a chat with a meta representative who checked with a product technician they finally told me latex is used. I had asked this before but never had confirmation. 

So I thought this was worthy of sharing. I’m staggered that the box doesn’t contain an ‘includes latex’ (right up against your face!) warning as this is a very common warning / disclaimer I see used, and is very helpful if you have a severe latex allergy!

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?