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Quest3 PC link cable connection keeps crashing / disconnecting

Turbonix
Honored Guest

My cable connection crashes randomly. On one day its fine and on others it crashes every ten minutes or sometimes even immediately after rift connect. 
What i notice is that when i reconnect rift PC link without replugging the headset, i have a laggy and stuttering connection with only around 300-400Mb/s.
I have these issues for a couple of months now, which was already annoying. But since about a week its gone really bad. Crashes over crashes..

I´ve already tried a lot to solve this:
- tested cable connection speed in the Oculus App: Has around 2.8 -3.3 Gb/s when its running as intended
- ALL drivers are up to date
- Checked if a loose USB plug was causing disconnects with no results. I can even wiggle the plugs a bit without disconnecting.
- plugged to different slots: USB 3.0/3.5
-Set all my USB port energy management settings to "always on"
I first tried it with only the port where the headset is connected to. 
- Headset factory reset
- Oculus App repair
- Oculus App clean uninstall and reinstall following the steps in the following link including to remove any leftover Oculus folders: Quest Link keep crashing a few seconds after launc... - Meta Community Forums - 1176444

it still randomly crashes and its getting worse..

Stouchi Link Cable rated at 5Gb/s max
Ryzen7 7800X3D
TUF RTX4080
64gb RAM 6000Mhz
TUF B650 Motherboard
Windows 11
Six USB devices are connected: Mouse, Keyboard, Flightstick, Throttle, Rudderpedals, Headset

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

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