cancel
Showing results for 
Search instead for 
Did you mean: 

Quest3 stuck on meta logo (but logo not rotating) and after few second headset turn of and turn on

M4T3S
Honored Guest

Hi

ill try fuctory reset and when reset start display dead android and write error and dead android with no command. 
i tried everything from this site but still without change. 

2 REPLIES 2

M4T3S
Honored Guest

IMG_6946.jpeg

IMG_6950.jpeg

You are pressing and holding volume up. Not volume down.

Try it again, but be sure to hold power and the volume down button.

Good luck on the factory reset.

I know just enough about tech to look like I know what I'm doing.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?