Question About Repurchasing Oculus Games

[Martybos]

Hello! I recently Factory Reset my Oculus. The reason I did this is because I had two accounts on my Oculus, one admin account (Account 1) and another non-admin account (Account 2). I had issues casting Account 2 onto the Oculus App. I learned that the only way to change admin accounts was to factory reset, so I did so. The problem is that the games I had on Account 1 did not get lended over to the new admin account, Account 2. I realize this is likely because I had a setting on to share games throughout the Oculus, no matter the account, but most games were owned by Account 1. Is there any way to get the games back and restore my purchases?

My Question (TLDR)

If I had two accounts and decided to switch admin accounts by factory resetting, is it possible to retrieve games from the old account I deleted from the Oculus and bring them over to the new account I had made admin?

[MetaQuestSupport]

Hi there, @Martybos! We understand that the ability to transfer your games between accounts is important to you. Unfortunately, this is not currently possible. And only the admin account has the capability to share apps. We realize this may not be the news you were hoping for, but we hope it provides some clarity. If you have any additional questions, please don't hesitate to reach out to us!​
 

[MetaQuestSupport]

Hey @Martybos! We just wanted to follow up with you on the questions you were having about sharing purchase games. Were you still experiencing these issues? Hope to talk to you soon! Have a great day!