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Questlink not working

shhidfaq
Honored Guest

Hi,

my Meta Quest 3 is not connecting to the laptop. The cable is okay because it is working on my PC.

My laptop:

XMG Neo 15, AMD Ryzen 9 5900HX, RTX3070, 32GB Ram

What i already tried:

* Reinstalling all drivers

* Update everything

* Set NVIDIA settings to globally use "high performance" (RTX370)

* Manually add ALL oculus/steamvr executables to custom graphic settings and force them to use the RTX370

 

I REALY tried to do stuff wireless but i really need quest link..otherwise i need somehow my money back.....absolutely frustrating

 

What the hell can i do now?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @shhidfaq! We understand the frustration you are having with connecting to your laptop for VR. We know this has affected your experience, and we want to help get you back to a smooth VR gaming experience as soon as possible. Thank you for providing all that helpful information, as it is very helpful in giving us some detail about the issue you are facing. We would like to gather a bit more information to gain an even better understanding.

 

Please answer the following:

  • Can you please confirm if you are able to connect to your laptop via Air Link?
  • Have you been able to connect to your laptop via the link cable before?
    • If so, were there any recent changes to your laptop before it stopped connecting?
  • Do you have any programs such as Anti-Virus, Discord, Steam, or Overwolf that are on the list of Start-Up programs for your laptop?

Let us know if you have any further questions or concerns. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there, we wanted to follow up with you to see if you are still needing help connecting to your laptop for PCVR. Let us know; we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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