01-21-2024 06:25 PM
I have a Oculus 2 that was purchased for Christmas, it has been played quite a bit since then. But now when playing, the R controller arm goes crazy, u don’t even have to move it and the arm is glitching like crazy. U can’t even play with that controller. We have replaced batteries, cleaned the joystick,unpaired and paired back, and cleaned all the sensors while making sure we are in a well lit room and away from everything it says to stay away from. What else could it be?
01-22-2024 04:56 AM
Hello Bryantss2012,
Can you go into passthrough mode and see if the right controller IR leds are glowing?
If so you can look at this page:
01-29-2024 02:11 PM
Hey there @Bryantss2012! Your VR experience would be a total snooze without your trusty controller! We can tell you've tried everything to fix it, but no luck so far. Shoot us a PM and let's gather some info to explore those warranty options! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
01-30-2024 02:29 PM
Hello @Bryantss2012! We were just checking in to see if you still needed help with your issue. Let us know if you have any questions!
02-05-2024 05:25 PM
Having similar issue.. the grab button (b) seems to stick on the right controller. Brand new for christmas.. I have cleaned and un-pair and re-paired... still happens
02-06-2024 08:25 AM
Hello, @2tallboysnbabygirl.2023! We hate to hear that you are having trouble with your controllers; we know how this can ruin an incredible VR experience. Our aim is for users to be able to use our devices without any interruptions. Please send us a private message so we can look into this further and collect more details. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We can't wait to hear from you soon!
02-07-2024 08:44 AM
Hello, @2tallboysnbabygirl.2023 ! We are checking in with you to see whether you still need help with the issue at hand. Please get in touch with us; we will be happy to assist. We'll wait patiently for your reply!