11-29-2022 12:36 AM
Support ticket 6102522
RMA stalled for 16+ days. No meaningful response from support staff other than, quote "As of the moment, there is no update yet from our Logistic team".
Headset returned due to hardware fault with both lenses.
11-29-2022 11:48 AM
I have had the same issue for even longer now. Really disappointed. I had 2 RMAs, one got sent out the next day and now the second one I've been waiting on for the past 20 days.