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RTX 2700 not compatible anymore?

Endasil
Explorer

I'm getting so frustrated with this extremely buggy air link / quest link. It frequently requires spending an hour unpluggin replugging cable, restarting oculus, restarting pc, restarting oculus app and so on. I bought Virtual Desktop and that one always just work, but for network game development purpose I need to be able to run two instances of my game on the computer and I can't do that when Steam is the runtime, so i need to use airlink sadly. 

 

Today Now when i try to connect with airlink, Quest 2 says "Graphics card not compatible", I have a laptop with a RTX 2070 and this one should be compatible.  The Quest app says "Your computer doesn't meet the minimum specifications" Why am I getting this all of a sudden?

 

 

6 REPLIES 6

Does your laptop have two graphics cards? Might the lower power one be active?

kojack
MVP
MVP

A 2070 should be fine. It might be your CPU that its complaining about. Occasionally the Oculus software has been updated and the minimum requirements have been bumped up slightly.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

MetaQuestSupport
Community Manager
Community Manager

 

Hey there, @Endasil. Thank you for letting us know that you're getting an error message when trying to use your Airlink. We know that this can take all of the wind out of your VR sails, and we would like to help you out with this. So we can get a better look at your account, can you please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember that you must be signed into the community first to send us a private message

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We hope you were able to open a PM with us @Endasil. If you find that you are still having trouble please let us know. We would love to help. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

So the graphic card is back to being accepted but i still have huge problems with airlink / quest Link. How do i PM here anyway?

Hey there, @Endasil. Once you click on the @MetaQuestSupport name, you'll be able to view their profile, where you can send support a PM. As long as you're logged in, just click the send message icon on the right of the profile, and you'll be able to reach out to them. I hope this helps!