I bought an Oculus Quest 2 about 6 months ago and it has been working fine either standalone or using oculus link (I use a Kiwi Cable for this). I stopped playing it for a little while but for the last 2 weeks or so, randomly a pixelated bar will sometimes show at the top and bottom of the screen, they look really low resolution but the centre of the screen is always perfectly clear. The monitor that mirrors the gameplay has no issues either. Most of the time they go away after a few minutes, but there has been one occasion where the bars seemed to 'grow' over the entire screen and couldn't see until I completely restart the Quest 2. This only happens when using link, not had any issues with standalone games.
Has anyone else had this issue or know how to fix it?
I don't have another can cable long enough to try. I don't believe it is the cable as it was working fine previously, and surely if it was an issue with the cable the whole screen would be showing as pixelated/compressed, not just a few sections? I've also ran the link test via the software and this states the cable is acceptable to use with a fast enough transfer rate.
Hi Blue, we're dedicated in helping you get over this pixelation hurdle. go ahead and restart your headset and then try the following:
Restart Oculus VR Runtime Service:
After following the above steps, restart your PC. Reach out to us via a Meta Quest Support ticket if you still experience pixels. We're here to help!
The same thing just started happening to me. Sometimes it's either one pixelated line at the top, then it goes away and shortly comes back at the bottom, and then both the top and bottom are pixelated, but you can see clearly in the middle. I've tried restarting the headset and steam VR.
Hey there! Wrestling with graphical issues is no fun at all! Let's take a closer look and see if we can get that sorted.
Some users have had similar experiences, but found that adjusting their graphics settings got everything squared away. Here's a link that breaks down how to make that happen. Try adjusting your refresh rate, and see if that takes care of it!
If you still find yourself in the weeds, let us know. We'll be more than happy to look further into it with you.