cancel
Showing results for 
Search instead for 
Did you mean: 

Re4 pack in code not working

Phalanx1862
Honored Guest

Hey all, got a quest 2 for Christmas and just worked up the nerve to download and play resident evil 4. However, the code isn’t working. Have put in on both website and app, says to check code again, but it’s right and it doesn’t work. Help, please. 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Phalanx1862! We received word that a fix was released, give it another try and see if the code works now. Let us know how it turns out! 

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @Phalanx1862! What a wonderful Christmas gift  you received! We are confident that your Quest 2 will provide you with exciting adventures and memories. And we'd want to thank you for taking the time to let us know that you're having trouble redeeming your Resident Evil 4 game. We'd informed our engineers about the problem so they could find a solution as quickly as feasible. We'll notify you as soon as we have any new information.

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Phalanx1862! We received word that a fix was released, give it another try and see if the code works now. Let us know how it turns out! 

Wow, it worked this time! Thanks so much y’all! Now I can get to getting scared!

Not a problem at all! We hope you enjoy your weekend with your new game. If there's ever anything else we can help out with or if you have any questions that we could answer, please feel free to reach out to us again!