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Reboot loop

My quest 2 is constantly going into a reboot loop

I have tried doing factory reset. Tried powering it off, rebooting it, held the power button for 3 minutes (something someone else said to try) tried the boot menu, nothing works. This happens quite regularly and I can't keep formatting it and having to reinstall the games and going through the setup each time. Frustrating is not the word!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We understand how a continuous loop can affect your VR experience and it's the last thing we want you to go through. We don't have the required tools to assist further here on the forum.

It be best for our wonderful support team to look into this for you so they can provide you with the best solution possible, please click here to contact them and get further assistance!