03-12-2024 08:31 AM
Whenever I open rec room I'm stuck on the login screen as my hands just stop working and sit down on the ground with no tracking.
03-13-2024 06:22 PM
Hey there @CrossFadedd! It seems like you're experiencing difficulties with hand tracking on Rec Room. We've got a few troubleshooting steps that you can give a try! Feel free to reach out and let us know if these suggestions have made a difference for you!
03-14-2024 04:14 PM
this isn't just a them problem, same thing is happening here. don't give them that generic crap when it's obviously a problem
03-14-2024 04:22 PM
Yea believe me I know and apparently they have no communications with rec room as they emailed me back when I put in a bug report and confirmed that it was a glitch with there recent update. Yes I love the generic response as if I didn't already take my time scouring the internet to do everything the recommended to me and none of it worked however I forgot to delete this post once I found out it was specifically an rr issue.
03-14-2024 04:24 PM
Nope it's a rec room problem but thanks for giving me a generic response.
03-16-2024 07:05 PM
Same problems here, have you resolved it yet?
03-17-2024 11:16 PM
QQ: was this an app you sideloaded, or an update that came through the oculus store?
03-20-2024 11:04 PM
Did you fix the problem? If yes please tell me how
03-21-2024 01:25 AM
Hi, turned out I create additional meta account and yes I can login to my recroom account. For now I just use second meta account to play recroom
04-04-2024 08:31 AM
Hey @CrossFadedd! We understand that the issue was related to the game itself. If you wish to contact that them the link will be provided here.
If it wasn't an issue with the game, then feel free to reach out to us again, we are here for you.
We hope you were able to get back into the VR world with no issues!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset