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Recording AR Issue

trennerklein
Honored Guest

‎10-04-2024 12:48 AM - last edited on ‎10-04-2024 04:15 AM by Meta Quest Support

Hello, I have a Meta Quest 3 and after the latest version update, I started having an issue while recording the screen. When I play a game in AR everything works as expected, when I start recoding, I am having a little bit of flickerings but still AR works fine and objects are staying in place. But after I look at the recordings, I see that all the objects are moving with the camera and my head movements. This way I can’t publish any videos, because it looks terrible in recording. I didn’t have this issue before.

 

Could you please help me how to solve this issue?

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MetaQuestSupport
Community Manager
Community Manager

‎10-05-2024 04:38 AM

Hi @trennerklein,

 

Thanks for reaching out to Meta Quest Support! We understand you're having issues with recording video in AR, so we'd love to look into this for you. 

 

Firstly, please could you let us know if you're experiencing this problem in just one app, or across several? 

 

Thanks! We look forward to hearing back from you soon.

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