02-07-2025 09:03 PM
I haven't used my Rift S in a while, and when I tried to login to use it on the app, it said the account under my email didn't exist.
Is my old account deleted? I wasn't around when the migration to Meta accounts happened.
02-08-2025 12:32 AM
Hi @swaghackgg 🙂
Yes, the old oculus accounts were deleted if not migrated to a Meta account by end of March 2024..... people
received emails reminding them of this dead line.
You may talk to support, maybe there is still a way to restore your old account.
Send a PM @MetaQuestSupport
Click on their name to visit their profile page, then click the "send message" button.
Good luck!
3 weeks ago
And people is asking why we love physical format!!! WELL DONE FACEBOOK!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset