Red Matter Cross Buy not showing up on PC Link

[Loken343]

Hello,

I have "Red Matter" in my Meta Library on my Meta Quest 3, which is supposed to be a cross buy product.  Should I be able to Redeem the game through Link PC VR?  Is that how the cross buy system works because currently I cannot and the page on Link PC VR is asking me to Purchase Red Matter again.  Same goes for "I expect you to die".

[user_901925786032222]

Possibly a silly question, but are you looking in the Oculus PCVR store? I have seen people looking on Steam, where CrossBuy does not apply.

[Loken343]

No worries.  Yes, I am looking in the Oculus PCVR Store

[Loken343]

[Loken343]

Same Account

[kojack]

Usually cross buy isn't automatic as such. You need to go to the store page and it should appear as either free or just "Get". Do that (buy it for free or get it) and it will be added to your library.

On mine:

So something must be up with your one to still have the PC version with a price. Not sure what's going on there.

[MetaQuestSupport]

Hey there @Loken343! Thank you for contacting us regarding your interest in purchasing Red Matter for cross-platform use. Have you successfully obtained the game for your PCVR system? If you have any inquiries or need assistance, feel free to reach out to us. We're here to help! 

[MetaQuestSupport]

Hey @Loken343! We were just checking in with you to see if you still needed help! Let us know if you have any questions!