cancel
Showing results for 
Search instead for 
Did you mean: 

Redeem game

MaryGamer
Honored Guest

Hello,

 

I was given a code to redeem the game Ghostbusters VR: Rise of the Ghost Lord. I can’t redeem it. I keep seeing this error: “This code doesn’t exists”.

help!!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @MaryGamer. We know how important it is for our customers to have their promo codes working, and we know the frustration that comes along with having trouble redeeming a code. So with that being said, we would like for you to please send us a private message to check out any options we can provide. To do so, please select our name to get to our profile page, or click "here": Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?