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Redeem issue

Starrprincess91
Honored Guest

Hi I bought a 3 month supernatural subscription through Target.com when I go to redeem it says error performing query I tried everything why is this so hard?

1 ACCEPTED SOLUTION

Accepted Solutions

Starrprincess91
Honored Guest
3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hello @Starrprincess91

 

Thank you for bringing this issue up to our attention!

 

We are more than happy to take a closer look into this issue for you, as we want you to be able to enjoy your Supernatural subscription as soon as possible! 

 

To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.

 

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

 

Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Starrprincess91,

 

We just wanted to check in with you to see if you're still having trouble with activating your Supernatural subscription?

 

Please do not hesitate to reach out, as we are always happy to help!

 

Have a wonderful day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Starrprincess91
Honored Guest

Issue solved

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