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Redeem referral

poogirl_62
Explorer

My grandson got the referal I sent him and mine is there also.  He bought a game with his no problem but I for some reason cannot.  I clicked the redeem and it says $30 credit but doesn't show when I click to purchase a game.  I tried buying a game at different amounts and nothing showing for the purchase.  Please help.  And thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there! We see you have some concerns regarding using your referral credits. We'd love to look into this deeper with you so we can get to the bottom of this. In order for us to assist you best, we'd like to ask for you to send us a Private Message with the following information:

 

  • Full name on your account
  • Current username/alias
  • Email on the account
  • Screenshot of your referral page in the mobile app

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there! We see you have some concerns regarding using your referral credits. We'd love to look into this deeper with you so we can get to the bottom of this. In order for us to assist you best, we'd like to ask for you to send us a Private Message with the following information:

 

  • Full name on your account
  • Current username/alias
  • Email on the account
  • Screenshot of your referral page in the mobile app

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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