Hello, my friend had bought an Oculus Quest 2 last week, and it encouraged me to buy one. We decided to use the referral code to get the 30€, but we misunderstood how it works: I bought and started my Oculus Quest 2 and THEN I clicked on the link. So we didn’t get the 30€. Is there still a way to get the 30€ ? Thank you.
Hello there! We understand how concerning it is not to receive your 30€ credit and be unable to play your favorite game, but don't worry, we've got your back and will get this resolved as soon as possible.
Could you please PM us so that we can look into this further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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I just had the same thing happen. I was setting up my new quest 2 looking for somewhere to enter the referral code I was sent. Before I know it, registration is done and there was nowhere to enter the link.
Hey there, @biged209.2022! We noticed that you had some issues recently with redeeming a referral credit. We definitely understand how inconvenient something like that can be and we'd love to get this sorted out for you! We'd like to invite you to send us a private message that way we can locate your account and get this issue resolved. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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