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Referral from a friend for quest 3 not working

m6502
Honored Guest

I followed the link my friend gave me. The site asked me to create a new Meta account, which I did. I activated the quest and logged in with that account. There is no credit neither for me or for him. If I try the link I get this message when clicking the button:

"Unable to accept referral - There was an issue with accepting this referral. You may not be eligible because the country or region is not supported, you referred yourself, you already accepted this referral or you do not meet the age requirements for the programme."

 
Can I get help from support please?
1 ACCEPTED SOLUTION

Accepted Solutions

Thank you for letting us know, @m6502

 

No problem at all, we are so glad this issue has been resolved for you now!

 

If you have any other questions or queries, please do not hesitate to let us know, as we are always happy to help. 

 

We hope you have a wonderful day, take care! 

 

See you in VR!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello @m6502!

 

Welcome to the Metaverse! 

 

Thank you for bringing this referral issue to our attention. We would love to take a closer look into this for you!

 

To allow us to investigate further, we will require some information we wouldn't want you to post in a public space, so please send us a DM.

 

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to DM us!

 

Please remember, you must be signed into the community first to send us a DM! 

 

We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there,
 

We hope this message finds you well! We just wanted to check in and see if you still need help with your referral issue. If everything is good to go on your end, we're so happy it has been solved!
But if there's still anything we can do, please don't hesitate to respond to this message at your earliest convenience. We're always happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

m6502
Honored Guest

Hi, my friend contacted you and resolved the issue. Thank you very much!

Thank you for letting us know, @m6502

 

No problem at all, we are so glad this issue has been resolved for you now!

 

If you have any other questions or queries, please do not hesitate to let us know, as we are always happy to help. 

 

We hope you have a wonderful day, take care! 

 

See you in VR!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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