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Referral issue..non responsive

Mich1183
Honored Guest

Hi.  I've sent a private message now 2 different times about not getting the referral credit for myself & for the person that referred me...with no response to either message.  Is this support team typically unresponsive?

2 REPLIES 2

deejeevee
Heroic Explorer

I've contacted MetaQuestSupport via private message several times for various issues, and they've always gotten back to me within a day. I find them to be responsive and helpful.

However, it wouldn't surprise me if their response time is a bit slower right now because they are probably getting a much higher volume of messages since Christmas.

However, I'm certain they will be able to help you, even if it takes a bit longer.

» Get a $35 credit in Canada on a new Quest 2 or 3 — but you must use a referral link BEFORE you activate your new headset!
  (Works for the UK too, but if you're in the USA you should use a referral link from the USA due to certain restrictions.)
» Get 25% OFF games or earn $5! Learn how and see my game referral links here: How app referrals work

MetaQuestSupport
Community Manager
Community Manager

We apologize for the delay @Mich1183, we'll be sure to get right with you!

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