10-13-2022 02:29 PM
My friend got a 25% link from me for a game and I was supposed to get 5$ store credit but when I opened the meta quest app it showed a blue line at the 1/3 mark across the screen. How do I get the store credit?
10-13-2022 02:30 PM
This is the issue
10-16-2022 12:36 PM
Hey @stud_d! We are so happy to hear that you've been referring apps to your friends, and we want to make sure you get your credit for it!
Once your friend has purchased the app using your referral, you will be able to redeem your $5 store credit after 14 days. If it hasn't been that long yet, you might just need to wait! If it has been longer than 14 days since your friend bought the app using your referral and you're still stuck there, let us know so we can figure out what's going on.
10-17-2022 12:41 PM
Hi again! We just wanted to make sure that the info we provided regarding the app referral credit was helpful to you here. Let us know if you need any assistance, or have any other questions!
10-17-2022 01:00 PM
Yes, for some reason it only shows it half full, can you elaborate on what makes it fully go?
10-17-2022 01:10 PM
Good question! So while the app referral is still in that waiting period of 14 days, it won't show as full because it is basically still being processed. Once that period is over, it should update to show a full bar and you should be able to redeem your credits there! If for whatever reason after 14 days it doesn't show as full or you can't redeem your credits, you can reach back out to us for assistance.