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Referral not working

SpiraTech
Explorer

Hello all,

My friend has sent me a referral link to buy a Quest 2 for the bonus we both get.

When I click it I get the following message:

"Unable to accept referral
There was an issue with accepting this referral. You may not be eligible because the country or region is not supported, you referred yourself or you already accepted this referral."

 

We are in the same region (UK).

 

I do not have any quest devices registered on my account.

 

Thanks

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Greetings, @SpiraTech!  We see the difficulties you are having with this referral issue. We truly appreciate the information you have given us, however it appears that in order to continue assisting you, we will need to obtain certain sensitive information that is best communicated through private messages. To access our profile page and send us a PM, please click here or select our name. Then, to message us privately, click "Send a Message"! Please keep in mind that sending us a private message requires that you are first signed into the community. We look forward to hearing from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

gt_thegame
Honored Guest

I am having the same issue and getting the same error. Was this resolved for you?

Can you please help me as well. Having the same issue. location - Canada. 

Hey there, @gt_thegame! We see you're receiving an error when attempting to accept a referral link. We certainly don't want you to miss out on this amazing opportunity, so we'd be happy to take a look! With this in mind, we'd love for you to slide into our PMs, so we can collect some sensitive information. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

DM sent. Please help

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