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Referral

Trumbar
Honored Guest

Sent my friend a referral, but when he clicked on the link he set up his account and then had an error code setting up his account and does not have the referral $30. Neither do I.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @Trumbar! We know referral issues take away from your VR experience, so we'd be glad to lend a hand. 

 

With how our referral process works; you would send the link to your friend to create a new Meta account through. Upon new headset activation with the new account, they would receive the credits within 7 days. Whereas, you would receive yours within the next 30 days.

 

With that being said, if you believe everything was done in order we'd be more than  happy to get a closer look. 

 

In order to do so, we will require some sensitive information. You can select our name to get to our profile. Once there, click "Send a message" to privately message us. Keep in mind you must be logged into the forums to do so.

 

We'll see you on the other side! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey Trumbar! We are just following up to see if you still needed help with looking into your referral. If you still need assistance feel free to reach back out to us at your earliest convenience in a private message. We have posted the steps above to reach us via private chat. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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