cancel
Showing results for 
Search instead for 
Did you mean: 

Referred App keeps showing Invalid Link

MintyFishy
Explorer
I'm currently having a problem on any app referral links. It keeps showing me an Invalid Link page regardless of who send me a referral link. I've already tried unlinking my Meta account out of my Facebook account and have tried using private/incognito browser to accept the referral link. Unfortunately, they still gives me Invalid Link page. 


259 REPLIES 259

Your either meta or a troll.

Well folks this is no surprise. I have started communicating with the developers of some of the top games. They, themselves are completely unaware of this situation.   Meta start listening to me. This is going to get bigger and bigger.  It is ironic by putting us in a group that these companies, as well as your own profits margins. This issue IS NOT SOLVED. PLEASE REOPEN THIS THREAD. Contact me personally and I can show you the several emails I have received from developers, game studios etc....

 

And excuse my grammer. I am tired of repeating this over and over.

progz
Explorer

Meta support closed my ticket over this issue that I reported to them and they gave me $10 credit.

mrleelee2409
Honored Guest

Unfortunately, this has started to happen to me. Any game, any app, any referral link comes up saying "Invalid Link - This link is no longer valid or has been entered incorrectly."

Worked fine about a month ago but now constantly getting Invalid link.

So disappointing that Meta doesn't seem to care about this issue!

itsanantk
Honored Guest

I just recently purchased a used Quest 2 and my referral links aren't working either. I'll be contacting meta as well and I suggest more people to do so.

mrleelee2409
Honored Guest

I opened a ticket about this with Meta. They have just responded...

"Pertaining the error you experienced, it happened because we are evaluating changes to the App referrals program. As a result, some randomly selected groups of users may periodically not be able to access App referrals"

They gave me store credit and completely ignored the original point the ticket was opened (not being able to use referral links) and closed the ticket. Such a poor customer service experience!

Anyone who finds the thread because they have having the same issue, don't be fooled by the fact this has been marked as 'resolved'. It isn't resolved and Meta are completely ignoring it.

I am entering now in the world of vr I already watched some videos year ago and I am deciding to buy a Meta Quest 2 but before doing it I am trying all the referral link but same invalid link support did not help me at all, I guess when I buy the quest 2 I should send to people the link, seems Meta is doing some fake advertising I hope the team does something about this

they did not help me at all

 

I just hate that meta is not doing anything and I am tired of this

Fredzilla44
Protege

i have been in contact with a few game developers, that had no idea this was happening. They mentioned they will discuss with meta. In the next development meeting .

 

I would ask anyone else to step forward and post on this thread. As I supplied them with is thread link and it will be brought up during that time. Thanks

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?