12-06-2021 05:48 PM
I sent a referral to a friend. She just messaged me that it came to her as "attachment unavailable." Not sure what to do.
12-06-2021 11:33 PM
Are you also seeing "attachment unavailable"?
12-07-2021 02:04 PM
12-07-2021 02:51 PM - edited 12-07-2021 03:20 PM
I am not seeing the "attachment unavailable" message. The person I sent the referral to is seeing it on her end. Her name is ********* (name removed for privacy.) On my end, I am only seeing "referral sent." She's a facebook friend and obviously wouldn't have an Oculus account yet. I am wondering if the is a facebook problem on her end.
12-07-2021 03:09 PM
Thanks for the details. I'll let the team know and they'll check it out on our end and see what's happening. You can remove her name from your post above for privacy, since this is a public board.
I'll let you know if the team needs any extra info!
12-10-2021 04:07 PM - edited 12-10-2021 04:16 PM
@uncle-cool, if you go into your Messenger app, do you see a message showing the referral being sent to her? There should be a message that says "A Quest 2 offer from me to you" with a button that says "Join me". Does that show up on your side?
12-14-2021 11:04 AM
I'm having the same problem, the person I sent referral to it's saying attachment unavailable.
12-26-2021 12:19 PM
I'm having the same problem too. I sent a referral to my Nephew and the link doesn't work.
01-11-2022 03:29 PM
Hi everyone, thanks for reporting. The team has made a few changes that should fix this issue, but they'd like it if you can test it out and let us know how it goes. @csdragracer think you could try creating a new referral for your nephew?
01-16-2023 08:09 AM
My sister sent me a code for $30 credit at store for both of us when I set my viewer up. Her screen says it is sent and i setup my viewer through the link she sent me. We have no credits and I have no idea where to begin trying to find out how to get them. Please help $30 would be great right now